INSIDE CRM
Welcome to INSIDE CRM, your fast-track to what really matters in Customer Relationship Management! I'm Jessica Jantzen, bringing you sharp insights from meetups across Germany. We connect you directly with the experts—whether they're sparking innovation at start-ups or leading big-name companies.Our episodes are quick and packed with value—just 20 minutes of pure CRM gold. Whether you're a pro or just curious, there's something here for you. Ready to dive in? Let's explore CRM together, one episode at a time. For more, visit our website: https://insidecrm.io/
Episodes
8 episodes
#8 Milica Markovic | Team Empowerment | Google Sheet Automation | Asset Farm Management
INSIDE CRM with Milica Markovic: Mastering Marketing Automation Through SimplificationStep into the world of innovative CRM solutions as Milica Markovic, a CRM expert at kfzteile24, shares her approach to managing customer engagement ac...
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Season 1
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Episode 8
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21:07
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#7 Moritz Köllinger | Revenue-First Marketing | CRM Implementation Strategy | Startup Efficiency Framework
INSIDE CRM with Moritz KöllingerJoin us for an insightful conversation with Moritz, a seasoned marketing executive and self-described "marketing firefighter," who brings 12 years of marketing expertise to discuss the critical rol...
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Season 1
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Episode 7
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19:12
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#6 Dr. Markus Wübben | CRM Democratization | Customer Lifetime Value Mastery | AI Integration Challenges
Ready to revolutionize your understanding of Customer Relationship Management? Join us as we welcome Markus, a true pioneer in the CRM realm with nearly two decades of expertise. He shares his transformative journey from orchestrating loyalty p...
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Season 1
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Episode 6
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29:23
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#5 Timothy Lange | Numa's Innovative Travel Model | CRM & Loyalty Strategies | Customer Engagement
Discover how the travel industry is being reshaped by the innovative business model of numa, as we chat with CRM expert Tim, who brings his 15 years of expertise to the table. If you've ever wondered how to blend the comfort of traditional hote...
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Season 1
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Episode 5
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14:25
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#4 Krzysztof Szymanski | CRM Tools | Customisation Strategies | People Process Platform
INSIDE CRM with Krzysztof Szymanski In this episode, host Jessica Jantzen engages in a conversation with Krzysztof Szymanski, a seasoned CRM expert. Krzysztof shares his journey from advising multiple companies in CRM strateg...
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Season 1
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Episode 4
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14:24
#3 Alexander Seiler | Ideal Organisation | Berlin Bubble | Tooling
INSIDE CRM with Alexander Seiler In this episode, host Jessica Jantzen dives into CRM strategies and insights with Alex, the Co-Founder and VP Strategy Consulting of Sparkplant.io. They discuss the evolution of CRM roles, the im...
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Season 1
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Episode 3
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18:11
#2 Elsa Dez | CRM Evolution | Cross-Functional Team Synergy | Customer-Centric Strategies
INSIDE CRM with Elsa Dez In this episode, Elsa shares her journey and extensive experience in Customer Relationship Management (CRM). She speaks about her role at Kleinanzeigen, a classifieds platform, where CRM is evolving from mark...
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Season 1
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Episode 2
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15:15
#1 Susanna Dunham I value of experimentation I team structure I communication
INSIDE CRM with Susanna Dunham In this episode of the INSIDE CRM Podcast, your host Jessica Jantzen sits down with Susanna Dunham, a seasoned CRM expert with 13 years of experience and currently a leader of the Customer Value Managem...
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Season 1
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Episode 1
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25:11
