
INSIDE CRM
Welcome to INSIDE CRM, your fast-track to what really matters in Customer Relationship Management! I'm Jessica Jantzen, bringing you sharp insights from meetups across Germany. We connect you directly with the experts—whether they're sparking innovation at start-ups or leading big-name companies.Our episodes are quick and packed with value—just 20 minutes of pure CRM gold. Whether you're a pro or just curious, there's something here for you. Ready to dive in? Let's explore CRM together, one episode at a time. For more, visit our website: https://insidecrm.io/
Podcasting since 2024 • 11 episodes
INSIDE CRM
Latest Episodes
#11 Ernest Ang | Why comparing CRM to a race car improves your strategy
Meet ErnestCurrently leading CRM and Organic Social at Travel Circus in Berlin, Ernest has worked across Singapore, Sweden, and Germany. With a decade in marketing and a mind wired for frameworks, he’s obsessed with turning customer enga...
•
Season 1
•
Episode 11
•
24:27
.png)
#10 Antonio Hersonski | Why print marketing and how to make it ROI-positive
Antonio Hersonski isn’t your average CRM guy.He’s been at the heart of CRM for eight years, shaping loyalty at brands like GetYourGuide and now leading the charge at Kartenmacherei — the market leader for personalized print products....
•
Season 1
•
Episode 10
•
25:30
.png)
#9 Tom Burrell I Why do CRM managers feel undervalued and how to fix it?
INSIDE CRM with Tom Burrell: Why do CRM managers feel undervalued? How can it be solved?In this insightful episode of the Inside CRM Podcast and the Customer Retention Show, Jessica and Tom discuss the often overlooked value and challen...
•
Season 1
•
Episode 9
•
41:21
.png)
#8 Milica Markovic | How a single Google Sheet can fuel your whole CRM automation
INSIDE CRM with Milica Markovic: Mastering Marketing Automation Through SimplificationStep into the world of innovative CRM solutions as Milica Markovic, a CRM expert at kfzteile24, shares her approach to managing customer engagement ac...
•
Season 1
•
Episode 8
•
21:07
.png)
#7 Moritz Köllinger | Revenue-First Marketing | CRM Implementation Strategy | Startup Efficiency Framework
INSIDE CRM with Moritz KöllingerJoin us for an insightful conversation with Moritz, a seasoned marketing executive and self-described "marketing firefighter," who brings 12 years of marketing expertise to discuss the critical rol...
•
Season 1
•
Episode 7
•
19:12
.png)